What customers say
4.8 out of 5, across 309 Google reviews.
That figure is the verified rating on our Google listing, not an average we put together ourselves. Below are five of those reviews, quoted exactly as the customer wrote them.
Chesapeake Plumbing Inc. did an amazing job replacing my sump basin. They kept me informed throughout the entire process and took the time to walk me through what they were seeing and explain the work as it progressed.
Joshua Hubbell · Google We had a wonderful experience with Jake & Billy for a water heater installation. They were punctual, courteous, and very professional.
Vince Gaus · Google The gentlemen who showed up were very helpful and caring. They provided very efficient and professional help and they were available very quickly when I needed them today. I'm glad to be a regular customer of Chesapeake.
Bob Treadaway · Google Jake and his assistant were pleasant and efficient. Did a great quality job. I have always used Chesapeake plumbing for all my repairs and I will continue to do so and recommend your company to others.
Gail Ann Segedy · Google The Chesapeake tech took the time to identify the problem and fix it right.
Emery Simon · Google
What keeps coming up
Read enough of these and a pattern shows up on its own.
Joshua Hubbell's review talks about being kept informed through a sump basin replacement, walked through what the technician was seeing as the work went on rather than told about it afterward. Bob Treadaway and Emery Simon both mention being seen quickly, the same day they called. Vince Gaus and Gail Ann Segedy each name the technicians who did the work, Jake and Billy in one case, Jake and an assistant in the other, and both describe them as punctual and professional rather than just satisfactory. Emery Simon's review also flags a fair price, and Gail Ann Segedy's makes a point of saying she keeps coming back for every repair.
None of that is unusual for a company that has worked the same county for over 35 years. Technicians who explain what they are doing as they do it, quick availability when something actually needs fixing, and enough repeat customers that the same names show up more than once. That is the pattern, and it is the customers' own words, not ours.
Mon-Fri 8am-4:30pm · Emergency service available, weekends included
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